Managed IT
The Single Point of Failure: Why Break-Fix IT Has Quietly Stopped Working for UK SMEs
The lone IT administrator kept British SMEs running for two decades. That arrangement now rests on heroics rather than design, and the pressures of hybrid working, industrialised ransomware and AI-assisted fraud have outgrown it. Here is what has changed, how to spot the warning signs, and what an outcome-based IT partnership should actually deliver.