July 1, 2022



RIO Quantity: Find out how to Get Your Code to Change Operator

5 min read

Find out how to change operator with out dropping your telephone quantity? We mistakenly suppose it’s sophisticated, however it’s truly quite simple. All it’s good to do is have a code known as the RIO quantity that you’ll ship to your new operator who will then care for making certain the portability of your phone quantity. Right here’s methods to get it.

The RIO quantity (operator identification assertion) is a 12-digit code that identifies your phone quantity and your employment contract together with your operator. It’s important in the event you ever need to activate the portability of your telephone quantity, in different phrases change operator whereas protecting the identical quantity.

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How is that this code learn? we first discover the operator ‘s identifier (01 for Orange, 02 for SFR, 03 for Bouygues Telecom and 04 for Free Cell), the letter “E” or “P” which signifies whether or not you’re a person or an organization, your contract quantity which is made up of 6 alphanumeric characters and a management code made up of three characters which lets you confirm that your RIO quantity is legitimate.

Name 3179 to Get Your RIO Code Instantly

No matter your unique operator, you now simply must name a novel quantity, 3179 utilizing your cellular to acquire your code. You’ll then obtain your RIO quantity by SMS. The decision to the server is free.

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Be aware that that is the best method to get your RIO quantity, however it isn’t the one one. If ever, for any cause in any respect, you’re unable to name the voice server, you too can name your customer support or discover it in your on-line buyer space.

Please notice, after getting obtained your RIO quantity, don’t forget to point it to your new operator in addition to your phone quantity when taking out your new contract. Lastly, in case your cellular continues to be locked, you’ll have to take into consideration unlocking it earlier than inserting your new SIM card, except you may have determined to go for a naked smartphone and unlocked by any operator.

Find out how to Discover the RIO Code with out Calling 3179

Operators don’t at all times supply an actual different to the one-stop-shop for quantity portability. Actually, solely Free Cell lets you seek the advice of the RIO code straight in your buyer space . For different operators, the one different is to contact their distinctive quantity which in reality contains 3179, or to place you in contact with customer support. We subsequently give you the process to seek the advice of your RIO code at Free Cell, and fast entry to the phone numbers to acquire your RIO code.

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Verify Your RIO Code within the Free Cell Subscriber Space

For that, it’s quite simple :

  • Go to http://cellular.free.fr ideally out of your pc or pill
  • Click on on Subscriber Space on the high proper
  • Log in together with your Free Cell credentials
  • Go to the My Info part
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The RIO code to port your quantity to a different operator may be discovered on this web page

Contact the Particular Variety of Orange, SFR, Bouygues or Free Cell On to Get hold of Your Rio Quantity

If there is no such thing as a different resolution, the best approach is to contact the quantity devoted to your operator’s RIO codes:

  • Orange / Sosh: 0800 003 179 or 527 from an Orange / Sosh line
  • SFR / Crimson by SFR: 0800 973 179 or 933 from an operator line
  • Bouygues / B & You: 0800 943 943 or 658 from a Bouygues line
  • Free Cell: 0 805 92 3179

Name Orang, SFR, Bouygues, or Free Cell Buyer Service by Telephone within the Occasion of a Downside

If this doesn’t work, we suggest that you just contact your operator’s customer support straight. It’s typically attainable to do that by chat out of your buyer space within the Assist part . This has the benefit of blocking you much less in your interplay with customer support whereas rapidly delivering a response.

If vital, you too can contact your operator’s customer support straight on the following numbers:

  • Orange:  3900  from any landline or cellular or +33 9 69 39 39 00 from overseas
  • Sosh :  3976 from any landline or cellular or +33 9 69 39 39 00 (like Orange) from overseas
  • SFR :  1023  from a SFR line +33 6 1000 1023  if relevant or from overseas
  • Crimson by SFR: performing a lot of the operations should be attainable out of your buyer space. Contact 0801 82 00 36 if vital.
  • Bouygues:  634 from a Bouygues cellular,  1034  from another line, or +33 6 60 61 46 14 (Bbox and Forfait) or +33 6 68 63 46 34 (Mobicarte) from overseas
  • B & You:  614 from a Bouygues cellular,  1064 from another line, or +33 6 60 61 46 14 from overseas
  • Free Cell:  3244  from any fastened or cellular line (consideration, premium charge quantity) or +33 1 78 56 95 60  from overseas (value of a basic name to France)
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How Lengthy will it take for My Quantity to be Accessible with My New Operator?

As soon as your RIO code has been despatched to your new operator, your quantity is ported routinely . It often takes sooner or later, except you request in any other case . Throughout this time your line will probably be briefly interrupted and calls to your quantity could not undergo appropriately, or in any respect, or result in the road of one other subscriber.

Be aware additionally that it’s strongly advisable to make your portability request initially relatively than on the finish of the week . The deadline of sooner or later is in reality to be understood as a deadline of 1 working day . In different phrases, in the event you launch your request on a Friday, you could end up with no telephone till Monday or, within the worst case, Tuesday.

An SMS will notify you in any case of the progress of the process. As well as, it might take up to 4 hours to activate your new SIM card. However activation is usually virtually speedy as quickly as you insert the brand new SIM card into the smartphone.

Can My Operator Invoice Me Quantity Porting?

The reply is easy: no . Portability needs to be free and neither your previous nor your new operator can cost you for it – it’s the legislation. For those who consider that your operator has billed you for the portability of your phone quantity, we invite you to get in contact with a shopper affiliation as quickly as attainable.

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